# Vocabulary/Helpdesk Resources

**URL:** <https://forum.solidproject.org/t/vocabulary-helpdesk-resources/6714>\
**Category:** General Discussion\
**Created:** [July 1, 2023, 3:14pm UTC](https://forum.solidproject.org/t/vocabulary-helpdesk-resources/6714 "2023-07-01T15:14:53Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![jeffz](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.solidproject.org/jeffz/32/600_2.png) [@jeffz](https://forum.solidproject.org/u/jeffz)\
**Post date:** [July 2, 2023, 4:16pm UTC](https://forum.solidproject.org/t/vocabulary-helpdesk-resources/6714/5 "2023-07-02T16:16:13Z")

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See my response in the other thread. The problem you raise can be helped by tools like glossaries, but it also requires a change in our community culture. We all need to be conscious of our audience and the degree to which technical terms are both necessary and a barrier. I’m in favor of a big tent - everyone is welcome to come under the Solid awning. The only way to get a big tent is to include more than the in-crowd and that requires attention to language and audience.

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